Privacy Policy

Effective Date: 14th August 2025 

Business Name: ELISAB

ABN: 54 689 562 847

Website: www.elisab.com.au

1. Introduction

At ELISAB, we are committed to protecting your privacy and ensuring that your personal information is handled in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). This policy outlines how we collect, use, store, and disclose your personal information.

2. What Personal Information We Collect

We may collect the following personal information when you use our services, shop in-store or online, or interact with us:

  • Full name

  • Email address

  • Phone number

  • Delivery address

  • Billing information

  • Date of birth (if provided)

  • Purchase history

  • Any other information you voluntarily provide

3. How We Collect Personal Information

We collect information in a variety of ways, including:

  • When you sign up to our newsletter or mailing list

  • When you place an order through our website

  • When you contact us via email or social media

  • When you enter competitions or promotions

  • Through cookies and analytics when you use our website

4. Why We Collect Your Information

We collect personal information to:

  • Fulfil your orders and process transactions

  • Send order updates and shipping notifications

  • Improve your shopping experience

  • Communicate with you about promotions and new arrivals (only if you opt-in)

  • Respond to your enquiries and provide customer support

  • Meet legal and regulatory obligations

5. Sharing Your Information

We do not sell your personal information. We may disclose your personal information to:

  • Third-party service providers (e.g. payment processors, couriers, email marketing tools)

  • Regulatory bodies when required by law

  • Our trusted partners strictly for business operations

All third-party providers are required to comply with this policy and relevant privacy laws.

6. Security of Your Information

We take reasonable steps to protect your personal data from loss, misuse, unauthorised access, and disclosure. This includes the use of secure servers, encryption, and limited access protocols.

7. Cookies & Website Analytics

We use cookies and analytics tools (such as Google Analytics) to improve website functionality and understand user behaviour. You can disable cookies in your browser settings.

8. Marketing and Communications

You may receive promotional emails from us if you’ve opted in. You can unsubscribe at any time via the link in the email or by contacting us directly.

9. Access & Correction

You may request access to your personal information or request corrections by contacting us. We will respond within a reasonable timeframe.

10. Overseas Disclosure

Some service providers may be located outside Australia. Where this is the case, we ensure they uphold similar privacy standards.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be published on our website and effective immediately.

12. Contact Us

If you have any questions or concerns regarding your personal information or this policy, please contact us:

ELISAB

Email: admin@elisab.com.au

Website: www.elisab.com.au

Instagram: @elisab.boutique