INFORMATION

SHIPPING & DELIVERY


We ship all orders using Australia Post to ensure reliable and trackable delivery.

PROCESSING TIMES
  • Orders are packed and dispatched within 1–3 business days (excluding weekends and public holidays).
  • A tracking number will be emailed to you once your order has been shipped.
SHIPPING OPTIONS & RATES
WITHIN AUSTRALIA
  • Standard Shipping – Flat rate $15 | Estimated delivery 3–7 business days
  • Express Shipping – Flat rate $20 | Estimated delivery 1–3 business days
🎁
FREE STANDARD SHIPPING ON ALL ORDERS OVER $200 AUD
CLICK & COLLECT
  • Free Click & Collect is available from our boutique in 16/2 Pisconeri Street, Perth WA 6000.
  • Orders will be ready for collection within 2 hours during business hours (you will receive an email when it's ready).
  • Please bring your order confirmation and valid photo ID when collecting.
  • Orders must be collected within 7 days of notification.
DELIVERY DELAYS

While we aim to meet stated delivery times, occasional delays may occur due to high postal volumes, weather events, or customs processing.

We are not liable for delays outside our control.

LOST OR DAMAGED PARCELS

We are not responsible for parcels lost or damaged in transit once lodged with Australia Post.

If your parcel is lost or arrives damaged, please contact Australia Post directly with your tracking number.

Thank you for supporting ELISAB Boutique